1. Introduction
Welcome to AgriLink Africa. By accessing or purchasing products from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
2. Definitions
- “We,” “Us,” “Our” refers to AgriLink Africa.
- “You,” “Customer,” “User” refers to any person accessing or purchasing from our website.
- “Products” refers to fresh fruits, vegetables, and other goods sold through our platform.
3. Eligibility
You must be at least 18 years old to purchase from our store. By using our services, you confirm that you meet this requirement.
4. Products & Pricing
- All prices listed are in Ethiopian Birr (ETB).
- Prices may change without prior notice due to market conditions.
- We make every effort to ensure accuracy, but errors in pricing or availability may occur.
5. Orders & Payments
- Orders are confirmed once payment is successfully processed through our payment partners (TeleBirr, CBE, Chapa, etc.).
- We reserve the right to cancel or refuse any order in case of payment issues or stock unavailability.
6. Delivery & Shipping
- Delivery is available within Addis Ababa and other serviceable areas.
- Delivery times may vary depending on location, demand, and product availability.
- Customers must provide accurate delivery details; we are not responsible for failed deliveries due to incorrect information.
7. Returns & Refunds
- Perishable goods (e.g., fruits, vegetables) are non-returnable unless damaged or spoiled upon delivery.
- Refunds or replacements will be handled on a case-by-case basis within 24 hours of delivery.
- Non-perishable goods (if any) follow a standard 7-day return policy.
8. User Responsibilities
By using our website, you agree not to:
- Misuse the platform for fraudulent activity.
- Attempt to interfere with site security or functionality.
- Resell purchased goods without authorization.
9. Limitation of Liability
We are not responsible for:
- Delays caused by third-party logistics or unforeseen circumstances.
- Damages resulting from misuse of products after delivery.
🔟 Governing Law
These Terms are governed by the laws of Ethiopia. Any disputes shall be resolved under Ethiopian jurisdiction.
11. Changes to Terms
AgriLink Africa reserves the right to update these Terms & Conditions at any time. Customers will be notified of major changes via the website.
12. Contact Information
For questions or concerns, please contact us at:
📧 Email: agrilinkt@gmail.com
📞 Phone: +251982649039
📍 Address: Addis Ababa, Ethiopia
